My computer boots to a black screen, what options do I have to fix it?

Operating System
Windows 7 Professional (x64) Service Pack 1 (build 7601)
Install Language: English (United States)
System Locale: English (United States)
Installed: 12/15/2012 7:56:25 PM

System Model
Gigabyte Technology Co., Ltd. P67A-UD4-B3
Enclosure Type: Desktop

3.30 gigahertz Intel Core i5-2500K
64 kilobyte primary memory cache
6144 kilobyte secondary memory cache
64-bit ready
Multi-core (4 total)
Not hyper-threaded

Main Circuit Board
Board: Gigabyte Technology Co., Ltd. P67A-UD4-B3
Bus Clock: 100 megahertz
BIOS: Award Software International, Inc. F4 04/13/2011

4256.74 Gigabytes Usable Hard Drive Capacity
1422.25 Gigabytes Hard Drive Free Space
ASUS DRW-24B1ST a ATA Device [Optical drive]
eUSB Compact Flash USB Device [Hard drive] -- drive 3
eUSB SD-MS-SM USB Device [Hard drive] -- drive 4
Hitachi HDS5C3020ALA632 [Hard drive] (2000.40...

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Below is a Microsoft Knoledge Base entry from April of this year.


"The lock screen in Windows 10 Technical Preview Build 10061 might appear as a black screen with a mouse cursor

When you sign out of Windows 10 Technical Preview Build 10061 and return to the lock screen, you might see only a black screen with a responsive mouse cursor. Pressing the Alt+Tab keys or the Ctrl+Alt+Del keys has no visible effect.

If you are experiencing this issue, follow these steps to sign into Windows:

At the black screen, press the Ctrl key once on an attached physical keyboard. (You won’t see any visible change, but pressing the Ctrl key will place the cursor in the password box that you’re currently not able to see.)

Now type the password of the user that just signed out and press Enter.This will sign you back into...

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hey all,

well that was the l
most I ever readed :) anyway the things is I have the same problem like many said before me.
blackscreen after the loadingscreen with the curser still moving :( , I tried the 5 times shift ,no succes.

i can start in save mode tought and even go on the net with it ,the 5 times shift works in save mode ,just like pete said before only it changes nothing iff I start normal.

than I installed ccleaner and did exact what antonius said .. the cleaner founded some stuff and its a pretty nice program to ,thx for that only it didnt fix the blackscreen problem ,same gos for bull(omg never take that 1) ,AVT: no succes. spywaredocter: no succes .

Than I deleted my latest download what was winzip (never had problems wit it tought) also no succes .
In msconfig I made shure nothing was selected ,pretty hard to find my way in everything tought as this is the first time I use vista (hate it already,srry for the vista lovers...

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You turn on your computer one day and Windows refuses to boot — what do you do? “Windows won’t boot” is a common symptom with a variety of causes, so you’ll need to perform some troubleshooting.

Modern versions of Windows are better at recovering from this sort of thing. Where Windows XP might have stopped in its tracks when faced with this problem, modern versions of Windows will try to automatically run Startup Repair.

First Things First

Be sure to think about changes you’ve made recently — did you recently install a new hardware driver, connect a new hardware component to your computer, or open your computer’s case and do something? It’s possible the hardware driver is buggy, the new hardware is incompatible, or that you accidentally unplugged something while working inside your computer.

The Computer Won’t Power On At All

If your computer won’t power on at all, ensure it’s plugged into a power outlet and that the power connector...

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Black screen issue on Windows 10 usually occurs after an upgrade or when an automated Windows Update installs updates on your system. Since this black screen is a most likely a hardware (GPU) problem we will need to assess and troubleshoot various settings to diagnose and fix it.

Now days, PCs are getting more and more advanced with multiple graphics cards for heavy usage. So, if you are having a graphic card other than the Intel’s onboard Graphic controller, you would probably be having this boot to a black screen issue.

Windows takes this as if there are two monitors attached to the system. So, Windows loads the output signal to a Black Screen.

Before we go into any extensive troubleshooting; we need to check some basic settings.

If you are using multiple monitors disconnect/reconnect and test with your primary screen. If this resolves the issue; you’re lucky. If not proceed with the steps below:

Method 1: Fix it blindly

This method is...

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Microsoft, this just doesn’t cut it. I experienced this problem directly as a result of a failed Windows 10 automatic update of Windows Defender. My only other machine (available) is a Windows XP machine and the USB boot drive I created – as per the instructions – does not work (likely because I can only copy the downloaded and extracted ISO Windows 10 files to the USB drive) .

Even though I changed the primary boot drive to be that of the USB drive. The machine just hangs in an infinite loop where it claims to be repairing the disk (40 hours continuously)

Microsoft, you owe it to us (morally) to issue a fix which we can download and install without the tremendous pain and frustration your faulty pushed software update is causing.

Please issue a credible fix, as the number of very unhappy customers is growing steadily and the great promise of Windows 10 fast disappearing.

I cannot afford to loose the use of my machine nor the data it contains nor can I...

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I'm encountering the problem with a black screen after booting from grub. From googling the problem it's clear this is problem a lot of people have encountered. For some reason none of the solutions in the posts I saw have worked. I'm either encountering a different problem or I'm fixing the problem incorrectly. Here's a detailed description of what I've done (sorry for being longwinded), in the hopes that someone might be able to tell whether this is a graphics card problem or a partition problem.

My situation: I have a Dell Inspiron laptop running Windows 10. It has an Nvidia GeForce GTX 960M graphics card. I just installed Linux Mint 17.3 Cinnamon to Dual boot with Windows 10.

Before I installed Linux Mint, I did encounter the problem where the grub bootloader would appear, and after I selected Linux Mint it would boot to a black screen. I followed the common approach of editing the boot command to add 'nomodeset'. I also removed 'quiet splash' because the site I...

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1. Don't Panic! Your Files are Probably OK

When faced with a computer that won't start most people tend to panic, worried that all the data on their PC is gone forever.

It's true that the most common reason a computer won't start is because a piece of hardware has failed or is causing a problem but that hardware isn't usually a hard drive, the part of your computer that stores all of your files.

In other words, your music, documents, emails, and videos are probably safe - just not accessible at the moment.

So take a deep breath and try to relax. There's a good chance you can figure out exactly why your computer won't start and then get it back up and running.

Don't Want to Fix This Yourself?

See How Do I Get My Computer Fixed? for a full list of your support options, plus help with everything along the way like figuring out repair costs, getting your files off, choosing a repair service, and a whole lot...

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How can I fix my computer from booting up into black screen with cursor?

Whenever I start up my computer it goes through the normal boot up but it does say Exiting Intel boot agent, if that means anything, then the welcome loading screen comes on and all I get is a black screen with cursor. I can get into task manager and I've tried to boot up explorer but it freezes task manager and doesn't work. I have taken this computer to a guy who has a license and completely wipes it clean and just gives it the basics to run and everything I have tried doesn't work. I have tried: I have tried running task manager and running explorer.exe. I think it was caused by: Malware and or virus since it is an older laptop

VisiHow QnA. This section is not written yet. Want to join in? Click EDIT to write this answer.

My system is booting up with black screen with a cursor?

I had tried F8 in safe mode, no luck, was unable to do system restore.. I have tried: Had tried...

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Symptom: Stuck in Black Screen during Windows 10 Install or after Windows 10 Upgrade

It's a very nerve-wracking but also hot issue that your computer is stuck on a black screen after Windows 10 upgrade. We've received lots of reports about this Windows 10 black screen of death issue, like "updating from 8.1 to 10 from the ISO and after a few reboots it just hangs at a black screen", "downloading Windows 10 for a good few hours, a black screen with Windows 10.0.10240 at the top and the prompt X:\Windows\System32> with a flashing icon afterwards", "black screen when booting my laptop after upgrading to Windows 10", "Windows 10 black screen during install", "Black screen after Windows 10 upgrade", "Windows 10 shows black screen after sleep", "Black screen when booting my computer after Windows 10 update", "Windows 10 black screen with cursor after login"…

In fact, black screen is not a unique error in Windows 10. You may encounter this black screen or even blue...

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Unplug all of your USB devices.


Go to the Start Menu and click Run.


In the textbox next to "Open:" type msconfig


Click the BOOT.INI tab.


Under Boot Options, check the /SAFEBOOT box.


Click OK, and click the restart button.


Once the computer reboots, click to keep on working in safe mode.


Go to the Start Menu and click Control Panel.


Double click System.


Click the Hardware tab.


Click the Device Manager Button.


Scroll down in the list and expand "Universal Serial Bus Controllers".


Right click each USB Root Hub and select Uninstall.


Go to the Start Menu and click Run.


Enter msconfig and press enter.


Go to the BOOT.INI tab and uncheck /SAFEBOOT.


Click OK,...

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How to Boot to the Advanced Boot Options in Windows 7


Some options, such as safe mode, start Windows in a limited state, where only the bare essentials are started. If a problem does not reappear when you start in safe mode, you can eliminate the default settings and basic device


as possible causes. Other options start Windows with advanced features intended for use by system administrators and IT professionals.

Here's How:

1. Turn on or restart the computer.

2. If you Multi Boot with more than One Operating System

A) At the Windows Boot Manager screen, select the OS you want to use the Advanced Boot Options for, then press F8. (see screenshot below)
NOTE: On some systems, pressing F5 may also work.
3. If you Only Boot with One Operating System (ex: Windows 7)A) Press and keep tapping the F8 key about every second until you see the screenshot below.
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I realize this is an old question, but it's also pretty general without any details about the specific hardware involved. That said, you can't file a bug or go about fixing things until you figure out some more details.

I thought I'd take a stab at this since I faced the issue and recovered from it pretty recently. I'll probably run through here again later and throw in some more info and simplify the steps, but the answer list is already pretty big, so I'll go easy on the screenshots.

Recovery mode is your friend, but you don't always need a single-user root session to solve things. In fact, you might just be able to do a normal console login by selecting "resume" without considering any of the other options on the recovery menu. The nice thing about a normal console session over the single-user root mode is that you can get multiple terminals running at once--Switch between them or open up new ones with Alt+F1, Alt+F2, etc. There's a good chance that it's a video...

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the trouble is, without knowing exactly what is causing said black screen it's hard to recommend a solution. seeing as how your display ceases upon windows starting up it seems to be software based. that said, there are many things it could be but without being able to use the monitor after the windows loading starts is quite an obstacle. the more information that we get, the better our answers will be. that said, there are quite a few things that can be trouble to figure out and something as simple as a reinstall fixes practically any software issue. as such, this is often offered as a resolution when we aren't quite sure what the issue could be. perhaps with more information the problem can be figured out but without said information we are as much in the dark as you are.

we still don't know a few basic things, which severely hamper our ability to offer any advice:

-does the computer actually start up and proceed to launch into windows (or at least the welcome...

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Amazingly, when it comes to computer errors, when your computer boots to black screen with blinking cursor is far better than just a plain blank screen when the computer boots. We have to look on the bright side here and presume that the fact that you can see a blinking cursor is a good sign. At least we can treat this as a bit of clue on what to try when troubleshooting this black screen on start up.

When the average computer user sees a black screen on startup appear on their computer monitor panic immediately sets in. Both black screens and blues screens are known disasters that are dreaded by most. But as I said, seeing a black screen with a flashing cursor is not that bad.

Please note that this particular error has stopped your computer from entering Windows. It is not a black screen with a movable mouse cursor on the screen it is a black screen with a flashing cursor that has not entered Windows yet. If this error does not suit your symptoms please see “My...

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Table of Contents:

Overview List of Affected Systems Fix Before Upgrade to Windows 8 Fix After Upgrade to Windows 8

On some Dell computers, customers who upgrade to Windows 8 may find that their computer reboots to a black screen after the upgrade has completed. This issue can be fixed with an updated system BIOS for the affected systems.

The following systems are affected by this issue:

Inspiron N5050 Inspiron N4050 Inspiron N5110 Inspiron N311z Vostro 1550 Vostro 1450 Vostro 3550 Vostro 3350 Vostro 131

If you have not yet upgraded to Windows 8, you can avoid this potential issue by updating your computer's system BIOS to the latest revision prior to upgrading to Windows 8. The following table lists each system type, along with the first version of the BIOS to resolve this issue.

You may also choose to visit our Drivers and Downloads website and enter your Service Tag to get the latest version of the BIOS for your system, which also...

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Type in msconfig in the search box, when it appears above the search box right click on it and choose run as administrator.

What you are describing is a Clean Boot, use the instructions below to do this.

How to perform a clean boot

***This is a diagnotic tool for Windows Vista, Windows 7, and Windows 8. This will not repair your computer, but it may point to where the problem lies so that a repair can be made.***

Warning: Disabling items in Services or Startup may leave your anitivius disabled until the process is ended. For this reason I would suggest that you perform this process off line.




Click on the Start orb

, then type


in the

Search programs and files


(2) When msconfig is seen in the pane above the search box and under Programs, right click on it, then click on Run as administrator.

If you are prompted for an administrator password or for confirmation, you should enter...

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Hi everyone

I have a laptop that doesn't boot up. The last time I used it was 11 hours ago and I used the hibernate feature to shut down the computer. THe last software I installed is Big Kahuna Reef Game found on and the game download program. Those are found here:

So I press the power button and these are the symptoms:

-black screen, no a single text, letter or image shows up
-No option for entering setup or bios
- keyboard does not show lights, so I can't tell if it responds even after hitting cap locks.
- touchpad mouse has a light but when I push the disable touchpad button it doesnt change to orange as it should. So that's frozen
- I dont hear any beeps or error codes
- It automatically powers off and back on repeatedly every 20-30 seconds

Here's my specs:

Compaq Presario Laptop F557US model
2 years old
Windows Vista Basic...

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